Quality Life Chiropractic Privacy Policy

Effective Date: 09/01/2025
 

At Quality Life Chiropractic, your privacy and the security of your personal information are very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our digital services, or provide information to us directly.
 

By using our website and services, you consent to the practices described in this Privacy Policy.
 

1. Information We Collect
We may collect the following types of information:

•  Personal Information You Provide: Name, phone number, email address, and any details you share when requesting an appointment, completing forms, or contacting us. 
•  Health Information: If you choose to provide medical or health-related details, this information may be protected under HIPAA and will be handled accordingly.
•  Automatically Collected Information: Website usage data, such as IP address, browser type, device type, and site activity, gathered through cookies or analytics tools.
    
   

2. How We Use Your Information
We may use your information to:

•  Respond to appointment requests, inquiries, or messages.
•  Provide chiropractic and wellness services tailored to your needs. 
•  Improve our website, services, and patient experience. 
•  Send important updates, reminders, or health-related communications (via email, phone, or SMS).
•  Comply with legal, regulatory, or insurance-related requirements. 

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing Your Information
We only share your information when necessary to:

•  Provide or coordinate your care (e.g., with other healthcare providers, insurance companies, or billing partners).
•  Comply with legal obligations or valid requests from authorities. 
•  Work with trusted service providers (e.g., CT Cloud, CT Engage, Mango Voice, Fortis Pay, website hosting, email systems) who are required to keep your information secure and confidential.
   

4. Your Rights & Choices
You have the right to:

•  Access the personal information we have about you. 
•  Request corrections to inaccurate or incomplete information. 
•  Request deletion of your personal data, where applicable. 
•  Opt out of receiving marketing communications. 
•  Request a copy of your records (subject to HIPAA regulations).
  
   

To exercise these rights, please contact us at:
📧 info@qualitylifechiropractic.com
📞 913-488-3233
 

5. Security
We take strong precautions to protect your information:

•  Sensitive information submitted online is encrypted. 
•  Only staff members who need information to perform a specific job (e.g., billing, scheduling, or care coordination) are granted access. 
•  All computers/servers storing personal data are kept in a secure environment
  

6. Cookies & Website Tracking
Our website uses cookies and similar technologies to:

•  Improve site functionality and user experience.
•  Track website traffic and usage patterns.
•  Remember preferences for repeat visitors.
  
   

You can disable cookies in your browser settings if you prefer.
 

7. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
 

8. Mobile & Text Communications
If you opt in to receive SMS/text messages from us (through CT Cloud or CT Engage), your mobile number will only be used for appointment reminders, important updates, or communications related to your care. We do not share or sell mobile opt-in data. Standard message and data rates may apply, depending on your carrier.
 

9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10.  We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
 

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
 

Quality Life Chiropractic
📍 7102 College Blvd.
      Overland Park, KS 66210
📞 913-488-3233
📧 info@qualitylifechiropractic.com